Mechanical Advisory

Sonsio is familiar with the unique relationship that our dealers work to develop and maintain with their customers. Striving to be a full-service provider to your customer is key in today’s competitive marketplace. Offering services above and beyond what your competition is offering could mean the difference between surviving or thriving in today’s tough economy. Sonsio offers many specialized tools to assist both you and your customers in all of your automotive service needs.

Leverage the expertise of our ASE-certified mechanics in answering your customer’s questions about their mechanical diagnosis or repairs, rental cars, or by providing a live chat feature on your website. Sonsio’s expert mechanical technicians are given specialized telephone and computer training and provided with searchable auto diagnostic data, plus parts pricing information for all geographic areas of the United States and Canada. As a result, we are able to respond on your behalf, and the customer won’t ever have to know it isn’t you they are speaking to!

For more information, select the benefit you are interested in below:

• Live Chat Administration – Provides a customized live chat window on your website for your online customers to chat with ASE Certified Technicians and receive answers to their mechanical questions in real time. Click here to learn more
• On-Demand Phone Support – On-demand phone support provided by ASE Certified Master Technicians: shop locator, mechanical diagnosis, repair estimator, technical assistance, and repair second opinion. Click here to learn more
• Rental Car Support – On-demand phone support provided by ASE Certified Master Technicians to customers needing immediate guidance about any rental car being driven. Click here to learn more
• Used Car Buying Assistance – ASE Certified Master Technicians assist members in making an informed and empowered decision and can give detailed information and reports about: vehicle features, comparison pricing, ownership costs, maintenance schedules, recalls, technical service bulletins, used car checklists, and inspection forms. Click here to learn more

For more information about Sonsio Mechanical Advisory or about specific benefits listed above, fill out the form to the rightbelow.