Resources
Listed below are guides and online tools available throughout Sonsio's website:
Jump to the resources for:
- Claims
- Compliance/Legal Documents
- Consumers
- Dealers
- Forms: Cancellations and Transfers
- Frequently Asked Questions
Claim Resources:
- Check Your Claim Status Online
- What is a Road Hazard and What is Not? — Learn what is a road hazard and what is not and how this knowledge relates to your Road Hazard and Tire & Wheel Coverage.
- Simple Tire Diagram (Crown, Shoulder & Sidewall) — Learn how to identify the crown, shoulder and sidewall of a tire and which parts can be repaired.
- Types of Tire Tread Wear — See descriptions, possible causes, and sample photos of several common types of tire tread wear and learn some ways they relate to Road Hazard and Tire & Wheel Coverage.
- Measuring Tire Tread Depth — Learn important tire tread depth standards and information and how to measure tire tread depth using the Penny Test.
To complete a survey regarding a specific claims experience, click here and complete the corresponding Customer or Dealer survey.
Compliance/Legal Documents & Resources:
Anti-Corruption Compliance Manual
In accordance with Sonsio's commitment to fully comply with all laws and regulations, this Compliance Manual provides fundamental information about anti-corruption laws, including the U.S. Foreign Corrupt Practices Act (“FCPA”), and the steps, policies, and procedures that Sonsio and its business partners implement to avoid illegal conduct. To view Sonsio's Anti-Corruption Compliance Manual, click here.
Privacy Policy & Website Privacy Statement
Sonsio takes the privacy of your personal information very seriously and we will use your information only for the purpose of doing business with us and reducing the risks of fraud to you and/or to Sonsio. To view Sonsio's Privacy Policy & Website Privacy Statement, click here.
REPAIR GUARD™ Program Cancellation Form
REPAIR GUARD™ Program Transfer Form
Tire & Wheel Program Cancellation Form
Tire & Wheel Program Transfer Form
Consumer Resources:
- Check Your Claim Status Online
- Sonsio Contact Information for Consumers
- What is a Road Hazard and What is Not? — Learn what is a road hazard and what is not and how this knowledge relates to your Road Hazard and Tire & Wheel Coverage.
- Simple Tire Diagram (Crown, Shoulder & Sidewall) — Learn how to identify the crown, shoulder and sidewall of a tire and which parts can be repaired.
- Types of Tire Tread Wear — See descriptions, possible causes, and sample photos of several common types of tire tread wear and learn some ways they relate to Road Hazard and Tire & Wheel Coverage.
- Measuring Tire Tread Depth — Learn important tire tread depth standards and information and how to measure tire tread depth using the Penny Test.
REPAIR GUARD™ Program Cancellation Form
REPAIR GUARD™ Program Transfer Form
Tire & Wheel Program Cancellation Form
Tire & Wheel Program Transfer Form
To register your road hazard product, visit www.RegisterMyRoadHazard.com. You can also register by faxing a clear, legible copy of your original invoice to 1-866-507-9516, or by mailing it to: Register My Road Hazard, P.O. Box 16846, Golden, CO 80402.
To complete a survey regarding a specific claims experience, click here and complete the corresponding Customer survey.
Dealer Resources:
- Dealer Log-in
- Check Your Claim Status Online
- Sonsio Contact Information for Dealers
- What is a Road Hazard and What is Not? — Learn what is a road hazard and what is not and how this knowledge relates to your Road Hazard and Tire & Wheel Coverage.
- Simple Tire Diagram (Crown, Shoulder & Sidewall) — Learn how to identify the crown, shoulder and sidewall of a tire and which parts can be repaired.
- Types of Tire Tread Wear — See descriptions, possible causes, and sample photos of several common types of tire tread wear and learn some ways they relate to Road Hazard and Tire & Wheel Coverage.
- Dealer Training Videos — Sonsio has developed training videos to help shops and dealers better understand and be more successful with their programs.
REPAIR GUARD™ Program Cancellation Form
REPAIR GUARD™ Program Transfer Form
Tire & Wheel Program Cancellation Form
Tire & Wheel Program Transfer Form
To complete a survey regarding a specific claims experience, click here and complete the corresponding Dealer survey.
FORMS: CANCELLATIONS AND TRANSFERS:
F&I/Appearance Programs – Vehicle Service Contracts received at the time of purchase of a vehicle; may include appearance, dent, windshield, tire/wheel, key, interior and other coverages (some of Sonsio's programs include SVP Appearance Advantage, SVP Dent, Ding Shield™, Nu Key®, SmartGlass®, SmartShield®)
- For Vehicle Service Contracts sold by Sonsio:
Cancellation Form | Transfer Form (Countrywide) | Transfer Form (FL only) - For Vehicle Service Contracts sold by Evolution/Dent Wizard:
Cancellation Form | Transfer Form (Countrywide) | Transfer Form (FL only)
Tire & Wheel Programs – Road hazard coverage received at the time of purchase of a tire and/or wheel (some of Sonsio's programs include Grip Tire & Wheel Protection Program™ for Automobiles, MyTireExpert Tire & Wheel SHIELD™ for Motorcycles, MyTireExpert Tire & Wheel SHIELD™ for Motorhomes & Trailers)
Cancellation Form | Transfer Form
REPAIR GUARD™ Program: Cancellation Form | Transfer Form
Frequently Asked Questions:
Jump to:
- How do I check the status of my claim?
- What is a Road Hazard and what is not?
- Which part of the tire is the "Crown"? "Shoulder"? "Sidewall"?
- How do I measure the tread depth of a tire with a penny?
- What are the different types of Tire Tread Wear?
- How do I register my road hazard product?
- How do I tell Sonsio about the experience I had with my claim?
Q: How do I check the status of my claim?
A: Click the following link to Check Your Claim Status Online
Q: What is a Road Hazard and what is not?
A: Click the following link to Learn What is a Road Hazard and What is Not and how this knowledge relates to your Road Hazard and Tire & Wheel Coverage.
Q: Which part of the tire is the "Crown"? "Shoulder"? "Sidewall"?
A: Click the following link to View a Tire Diagram and learn how to identify the crown, shoulder and sidewall of a tire and learn which parts can be repaired.
Q: How do I measure the tread depth of a tire with a penny?
A: Click the following link to See How to Measure Tire Tread Depth Using the Penny Test and learn important tire tread depth standards and information.
Q: What are the different types of Tire Tread Wear?
A: Click the following link to see descriptions, possible causes, and sample photos of Several Common Types of Tire Tread Wear and learn some ways they relate to Road Hazard and Tire & Wheel Coverage.
Q: How do I register my road hazard product?
A: To register your road hazard product, visit www.RegisterMyRoadHazard.com. You can also register by faxing a clear, legible copy of your original invoice to 1-866-507-9516, or by mailing it to: Register My Road Hazard, P.O. Box 16846, Golden, CO 80402.
Q: How do I tell Sonsio about the experience I had with my claim?
A: You can Complete a Survey to tell Sonsio about your specific claims experience. There are surveys available for Customers and Dealers who have had a claim through one of Sonsio's Mechanical Warranty and Tire Road Hazard programs.
